rivacy Policy – FastechCloud

Last Updated: [2025]

FastechCloud (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, and services.

By accessing or using our platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided directly by you:

• Full name

• Email address

• Phone number

• Billing information

• Account login details

• Support request details

B. Technical & Usage Information

Automatically collected:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and interaction data

• Cookies and tracking technologies

C. Transaction Data

• Payment history

• Order details

• Subscription information

• Deposit and balance records

D. Optional/Voluntary Information

Provided when you:

• Participate in promotions

• Submit forms

• Provide feedback

• Use referral programs

2. How We Use Your Information

We use collected data for the following purposes:

• To create and manage your account

• To process payments and transactions

• To deliver our services and products

• To provide customer support and resolve issues

• To send important notifications (updates, alerts, changes)

• To improve our website functionality and user experience

• To detect fraud, abuse, or illegal activities

• To comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember user preferences

• Improve website performance

• Analyze usage patterns

• Provide personalized content

You can disable cookies through your browser settings, but some features may stop functioning properly.

4. How We Protect Your Information

FastechCloud employs industry-standard security measures to safeguard your data, including:

• SSL encryption

• Secure servers

• Access controls

• Firewall protection

However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.

5. Sharing of Information

We may share your data with:

A. Trusted Third-Party Service Providers

Such as:

• Payment gateways

• Hosting providers

• Security tools

• Analytics platforms

These partners are contractually obliged to protect your data.

B. Legal Requirements

We may disclose information if required:

• To comply with laws

• To respond to legal requests

• To protect rights, safety, or property

We never sell or rent your information to advertisers.

6. Payment & Financial Information

All transactions are processed through secure third-party payment gateways.
We do not store credit card or financial details on our servers.

Fraudulent payments, chargebacks, or unauthorized transactions may result in account suspension or termination.

7. Data Retention Policy

We retain your personal data for as long as:

• Your account remains active, or

• Necessary to provide our services, or

• Required by law.

You may request deletion of your data, subject to legal and security considerations.

8. Your Rights & Choices

You have the right to:

• Access your personal information

• Update or modify your data

• Request data deletion (where legally permitted)

• Opt-out of marketing communications

• Disable cookies

To exercise these rights, contact us via our official support channel.

9. Children’s Privacy

FastechCloud services are not intended for users under the age of 13.
We do not knowingly collect data from minors.

If you believe a minor has provided personal information, contact us immediately.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

• Their privacy practices

• Their content

• Their security policies

We encourage users to read the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

FastechCloud may update this Privacy Policy at any time.
Changes take effect once posted on this page.

Continuing to use our services means you accept the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official support page or email.

We are committed to keeping your information secure and ensuring transparency in how your data is handled.